Send emails to PagerTree to create alerts. Connects with most devops and monitoring tools.
| Company | Estimated Time | Vendor Docs | Open Source |
|---|---|---|---|
PagerTree LLC | 1 minute |
What is the Email Integration?
The email integration is an email inbox provided by PagerTree that will create alerts when an email is received.
If your tool is not listed on our integrations page, the email integration is a great choice to use as an integration point since most tools support sending emails for alerts and alarms.
If you need to alias your email address to something more memorable (ex: [email protected]), make sure to check out the Custom Email Address section below.
How It Works
When an email is received, an alert is created in PagerTree automatically.
Integration Walkthrough
In this integration tutorial we will show you how to create an email integration PagerTree. The estimated time for this integration is 1 minute. We assume that you already have a PagerTree account setup.
In PagerTree
Create the integration by clicking the Email logo.
Copy the Endpoint URL. For the email integration this should be an email address (ex: [email protected])
Test the Integration
In any email client, compose a new email
In the email, enter in the following:
To - Paste the PagerTree Endpoint URL you copied
Subject - Something descriptive
Body - Some more details on the issue
Click Send
You have successfully completed the Email Integration.
Integration Options
| Option | Description | Default |
|---|---|---|
Allow Spam | Should PagerTree allow emails that have been marked as spam? | False |
Dedup Threads | Should PagerTree ignore replies to emails (so you don't get alerts for "RE: RE: RE: ..."? | True |
Sanitize Level | The level we should sanitize incoming emails. Please see sanitize docs for full details. "Relaxed 2" will strip out inline style tags from Microsoft Outlook. | Relaxed |
Custom Email Address
Many customers have expressed the need for a custom email address (ex: [email protected]). This can easily be achieved using either forwarding rules or distribution groups. The setup process is different per vendor (Gmail, Outlook, ect) but the concepts are the same. In each case this allows emails to go from [email protected] -> a+<integration email>@alerts.pagertree.com.
Forwarding Rules
In your email client, create a forwarding rule to send emails from your alias address to the PagerTree address.
Distribution Group
Create a distribution group and add the PagerTree email address as member of the group.
Remember, if the members of the group are those people going on-call, it might make sense that the PagerTree email is the only member of the group.
Last updated
